Along with live polling, interactive sessions and reality checks, an active panel discussion kept the conversation digging deeper into the topic of opportunities for L&D in digital transformation. With a knowledgeable and diverse panel consisting of HR and L&D thought leaders coming from different nations and organizations around the globe, we heard from Rowan Johnson of the Humanitarian Leadership Academy, Daniel Redondo from UN Migration, Abel Henry from UNICEF, and Prof. Dr. Bernd Rüschoff trom the University of Duisberg-Essen.
”Many L&D professionals struggle on how to get to grips with understanding the impact of their delivery programs and what factors influence the outcomes,” said Laura, as she asked the panel members whether they had any hints or tricks on how to gain more insight on this issue on delivery impact. ‘’The three E’s that Citi mentioned this morning are important,’’ said Prof. Dr. Bernd Rüschoff. He explained that through the findings of a recent survey his team conducted, they determined that including experience diversified activities, networking activities and collaborating activities and tasks, makes a successful and flexible learning environment. He noted that they also found learners prefer learning through their personal social experiences, rather than being stuck in a traditional computer lab. He also added that this information is forcing schools in Germany to rethink traditional learning environments and to embrace the development of more blended learning and elearning digital plans.
In some cases, we learned that the relevance of learning programs is more than a matter of ROI, it can be a matter of life and death. This is the case for Rowan Johnson, Daniel Redondo, and Abel Henry, who come from organizations where their training and learning development programs are helping save lives around the clock; such as the Humanitarian Leadership Academy, UN Migration, and UNICEF. They shared the importance of their learning programs to not only deliver the right content to their people at the right time, but also the solutions they’ve discovered when dealing with challenges such as bandwidth constraints, time constraints and cross-cultural communication discrepancies.