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Welcome to the Speexx Exchange podcast on “Stakeholder Engagement in Digital Transformation”! In this episode, Speexx and Donald Taylor are fortunate to get a deep dive on stakeholder engagement from Banco Santander’s Elisabetta Galli, and why proper stakeholder mapping is crucial when it comes to talent management and digital transformation. Elisabetta is Group Executive Vice President and Global Head of Knowledge, Development and Talent Management at Banco Santander, where she is responsible for knowledge development and talent management across the group. She and Don discuss how to best approach change management plans and communication plans; how to set yourself up for success when it comes to digital transformation; and how HR and IT can best work together.