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Welcome to the Speexx Exchange podcast on “Learning About Learning in This New Normal”! In this most recent episode of the Speexx Exchange podcast, host Donald Taylor has a conversation with Helen Smyth, Group Digital Learning and Design Manager at a leading UK retailer. She shares what she learned about learning during the COVID lockdown period. Donald is nothing short of impressed when Helen details how her organization was able to onboard 25,000 people – online! – during this time. They also trade thoughts on how the pandemic has actually instilled some good learning behavior in all of us. Finally, Helen offers some of her thoughts on what’s to come next in this “new normal” – for instance, that we’ve probably accelerated lots of things in training and development, and actually utilized items in our “L&D toolbox” that we haven’t taken advantage of before. The pair explore how learning is likely to be much more embedded within what Josh Bersin calls “the flow of work” moving forward.