Wildix Scales Global Leadership with Speexx Business Coaching

Wildix, a cloud communications company built for remote work, partnered with Speexx to launch scalable business coaching. The program links people development to business priorities, supports leaders during rapid international growth, and strengthens communication across teams. Delivered digitally, it remains cost-effective, measurable, and consistent across countries. At the same time, participants receive individualized guidance, clear goals, structured onboarding, and regular reporting.

About

Wildix is an international provider of cloud communications platforms for distributed teams. Its platform includes VoIP telephony, proprietary chat, and video conferencing, designed to help organizations work securely and sell more effectively from anywhere.

Founded in 2005, Wildix is headquartered in Tallinn, Estonia, and operates across Europe, the United States, Canada, and Mexico. The company traces its origins to 2004, when brothers Dimitri and Steve Osler decided to bring a new vision to the telecommunications market.

Wildix focuses on simplifying business communication through secure, sales-oriented technologies and continuous innovation. This commitment to growth and leadership development made Speexx the right partner for a scalable coaching program that supports people as the business expands. Working remotely from day one, it needed consistent development pathways that could flex with changing roles and global priorities.

Challenge

Wildix had tried online coaching before, but growth and remote-first operations raised the stakes. Leaders were changing roles frequently, teams were spread across countries, and development needed to feel consistent while still personal. The company wanted to strengthen leadership presence, feedback and difficult conversations, cross-functional collaboration, stakeholder management, and strategic thinking. It also aimed to improve time and priority management, conflict resolution, and confident decision-making, all supported by clear objectives and measurable progress. It also needed a program that scaled without adding burden for HR and managers.

Solution

Speexx partnered with Wildix to design a digital business coaching program, starting with a six-month pilot and a seven-month extension. Each participant received 12 hours of 1:1 Coaching. The journey included an initial tripartite meeting and a final tripartite meeting with the participant, manager or HR, and coach to align expectations and review progress.

A structured analysis phase defined goals, development areas, and links to performance conversations. Guided onboarding, kickoff sessions, dedicated communications, and periodic reporting supported engagement. KPIs and feedback loops helped Wildix track adoption, satisfaction, and impact across regions. Participants could schedule flexibly, keeping sessions practical for busy calendars.

Outcome

Coaching helped participants clarify goals, build self-awareness, and translate learning into daily work. In surveys, 76% reported improved skills and 95% reported positive changes in behavior and work style. Leaders described stronger communication with colleagues and managers, especially in feedback, alignment, and difficult conversations. The program also supported role transitions, helping several managers shift from a “problem-solver” mindset toward listening, coaching, and empowering teams. Satisfaction remained consistently high, with an average 5/5 rating for both sessions and coaches.

The initial and final tripartite meetings reinforced accountability by aligning objectives and reviewing progress. Structured assessments, clear KPIs, and a responsive Speexx team strengthened the sense of partnership. Participants also valued having protected time to reflect, test new approaches, and make decisions.

Outlook

Wildix is now running the program in a second edition as part of a wider development roadmap. The company plans to renew and expand the collaboration, offering coaching to more employees while deepening the focus on leadership and core soft skills. Results from ongoing cohorts will help validate the model and fine-tune content and reporting. Over time, Wildix may add new digital features, including AI-enabled tools to support scale globally.