Reframing Virtual and Hybrid Learning With a Human Focus
Natalie TamarJust a mere three years ago in January 2020, only 50% of this training was done online. Fast forward to three months later, and the proportion was 100% (thanks, lockdown in a global pandemic). If online delivery is now the expected benchmark, we need to ask: exactly how good is it? And from whose perspective? What does success look like for the organization and the learner?