Before the pandemic hit, HR and L&D managers, as well as employees, didn’t think virtual classrooms were as crucial as actual, physical rooms. Online learning was seen as a nice-to-have, though a lot of corporate learning took place in workshops or sessions in within the office space itself.
Now, not only is it “safer” – even mandated, in some cases – for people to do their learning from home, but even massive, financially stable companies all over the world are getting rid of up to 30% of their physical office spaces.
Indeed, PricewaterhouseCoopers urges organizations to take stock of their real estate and consider remodeling existing offices to reduce office space needs. It simply doesn’t make sense to pay rent, electricity, and other costs for a location that no one is going to use.
This forces HR and L&D managers to rethink where people will do their learning.
The answer, as we know, is online.
So, how do strong language skills factor in here? With a massive shift from face-to-face to online learning, understanding is critical. There can be no miscommunication between a coach and user if he or she is to learn something effectively – whether it be learning Mandarin or Spanish, or memorizing unique selling propositions (if you’re an employee new to a company and doing your onboarding orientation), or understanding crucial new updates to GDPR laws.