“If there’s one thing that 2020 has taught us is that we have to be aware of what’s happening outside the organization, so that we can adjust ourselves and be ready for what’s happening next.” – Donald H. Taylor
To kick off Donald’s presentation, one obvious anomaly which needed to be acknowledged was the effect that COVID-19 had on the results of the report.
With this information in mind, you can understand that when looking at the results, something is quite different than from years before.
For the first time ever, reskilling and upskilling were identified as “what was hot in L&D this coming year”, subsequently pushing down all other hot topics such as collaborative and social learning, artificial intelligence and virtual and augmented reality.
As Donald and the webinar participants dissected the results of the report from each angle, it became evident that COVID-19 has changed the way L&D views what may be considered “hot” this year, and possibly for years to come.
What’s more, the report had unexpectedly uncovered a deeper concern within the L&D community, forcing us to reevaluate how digital skills and digital skills training programs should be prioritized in learning.