Almost all Learning and Development teams have already begun experimenting with AI. The bigger challenge now is understanding how to move beyond individual use cases and productivity gains toward approaches that create lasting organizational value.
As AI adoption accelerates, a new distinction is emerging between organizations that use AI primarily as a collection of tools and those exploring how AI can be embedded within wider learning and business systems. The distinction may seem small, but for HR and L&D leaders it matters. Improving efficiency is one thing; helping people build skills, improve performance, and adapt to new ways of working is another.
On October 13, 2026, workplace learning expert Donald H. Taylor will join Speexx for the masterclass webinar ‘AI in L&D: Building Better, Going Further’ exploring this shift and what it could mean for the future role of Learning and Development.
Register for the webinar ‘AI in L&D: Building Better, Going Further’
The Shift from AI Adoption to AI Strategy
Drawing on findings from his latest research on AI in L&D, Taylor will examine how organizations are approaching AI adoption and explore the choices that influence whether AI remains a useful collection of applications or becomes part of a broader approach to capability development and business performance.
Donald Taylor is one of the workplace learning sector’s most recognized voices. Drawing on nearly 40 years of experience in learning and technology, he helps organizations navigate shifts in learning, skills, and capability development. He serves as Chair of the annual Learning Technologies conference in London and is widely known for his yearly surveys and research examining emerging trends in workplace learning.
During the Masterclass, attendees will explore:
- Why AI adoption in L&D is splitting into two distinct paths
- The opportunities and limitations of efficiency-focused AI use cases
- How organizations are building AI-enabled systems that drive business impact
- What the shift from tools to systems means for the future role of L&D
For many teams, AI adoption has started with content generation, translation, summarization, and administrative support. The next challenge is understanding how those individual applications fit into a wider strategy. As AI becomes part of everyday work, L&D leaders are increasingly being asked how it can support capability development and business priorities, not simply make existing processes faster.
“Many organizations have moved beyond asking whether they should use AI and are now focused on where it can deliver meaningful impact,” said Armin Hopp, Founder of Speexx. “For HR and L&D leaders, that means looking beyond individual tools and considering how AI fits into wider systems, workflows, and business objectives.”
Donald Taylor said, “AI has moved beyond the experimentation phase for many organizations. What interests me now is how L&D leaders decide where to focus their efforts and investments. Are we using AI simply to make existing processes more efficient, or are we rethinking how learning creates value for the organization? That’s a question every HR and L&D team should be asking.”
Part of the Road to Speexx Exchange 2026
The webinar forms part of the lead-up to Speexx Exchange 2026, where Donald Taylor will join a global community of HR and L&D leaders to explore The New Frontier for HR and L&D. Now in its 16th year, Speexx Exchange examines how organizations can build the human capabilities, performance partnerships, and trusted systems needed when AI becomes part of everyday work.
For HR and L&D professionals seeking practical insights into the next phase of AI adoption, the masterclass offers an opportunity to engage directly with one of the industry’s most influential voices ahead of his appearance at Speexx Exchange later this year.
Register for the webinar: www.speexx.com/resources/webinars/ai-in-ld-tools-vs-systems
Learn more about Speexx Exchange 2026: www.exchange.speexx
About Speexx
Speexx is a Time Magazine Top Edtech company and the leading platform for people development in the digital workplace. It provides business coaching, corporate language training, intercultural programs, strategic mentoring services, and skills assessment to large organizations, fully integrated with client people tech and delivered in a secure online environment.
Trusted by 1,800+ organizations and 8 million users globally, Speexx delivers 350,000 one-to-one sessions each year in 50+ languages. The platform meets GDPR and CCPA requirements, holds ISO, TISAX, and AZAV certifications, and maintains essential ESG and CSR standards, and has earned over 200 industry awards. Founded in 2012, Speexx has a global team of 2,800 staff and coaches.
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