Organizations in all sectors and vertical markets are experiencing a period of rapid change. Factors ranging from Brexit to global trade agreements and international politics are having a major impact on most marketplaces. Meanwhile, the accelerating pace of new technology implementations and digitalization is affecting operations and service delivery across most companies.
Some vertical markets, such as banking and finance, are experiencing major transformation. Established market leaders are facing competition from new and innovative competitors. For some time now, change has been the new constant. To survive and succeed in this environment, organizations must be able to react to change in a fast and efficient way. Agility is key to respond to disruption in business.