We all love working in a disagreement-free environment, but we also know that’s impossible. After all, conflict isn’t necessarily a bad thing: if dealt with properly, it allows us to be out in the open and form stronger bonds, and it may even push us to perform better. Conflict resolution skills are a must in the workplace, and language is a crucial factor in reducing friction in the workplace. Here are some tips and phrases for navigating conflict at work.

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