Though most employers agree that soft skills are important, it is generally unclear which specific skills they have in mind. While these skills may be hard to pinpoint, studies indicate that there is a general consensus on the most important soft skills—even across different cultural contexts.
When it comes to cross-cultural communication, soft skills such as listening and emotional intelligence can be just as important as hard language skills.In a globalized workplace, cultural cues can be easily misread or missed entirely, and soft skills play a big role in reducing miscommunication.
More companies rely on a global workforce to meet the needs of today’s international economy. This means employees are dispersed in key markets around the globe, and bring diverse cultural and linguistic backgrounds to the job.
Taking care of talent in a local environment is challenging enough. Once your team broadens its horizons, it can be tough to maintain morale. Here are some smart ways to help your team be successful as it grows.