May 3rd, 2017

A Review on Performance Reviews

Few things in the corporate world generate such vociferous reactions as the performance review. Held annually, employees meet face-to-face with their judge, jury and potential executioner. Sometimes, the outcome is positive, with the employee relishing a well-earned pat on the back, hefty bonus or promise of better things to come. Other times, well, the experience is not quite so pleasant.

A Review on Performance Reviews
Jul 24th, 2015

Communication 101: How to Make a Complaint

The first tip about making complaints is perhaps an obvious one, but a difficult one to follow all the same: Don't get angry. But there are some other easy guidelines to follow to help you to both stay calm and still get what you want. A good tip is to sit down and prepare your complaint in advance of any phone call or face-to-face conversation.

Communication 101: How to Make a Complaint