No matter how large or small an organization, whether it works online or offline, its employees will have to deal with a different culture or language at some point. This could be colleagues from abroad who haven’t fully mastered the local language yet, as well as partners, suppliers or customers in another country. Such encounters can be highly rewarding as they offer insights into a different culture and perspective.
As workforces become increasingly globalized, cross-border communication has become a critical challenge for HR teams to address. According to a survey conducted by the Economist Intelligence Unit (EIU), people management is among the top current challenges for senior and C-level executives, second only to slow growth in key markets.
Almost all organisations (98%) who participated in the 4th Annual Speexx Exchange survey in December 2015 agreed that good communications are ‘very important’ or ‘important’ for the success of their business. Almost a quarter (24%) thought intercultural differences had a negative impact, while 21% cited lack of foreign language skills among employees.
The key characteristics of a device capable of being used for mobile learning are that it is digital; easily portable; usually owned and controlled by an individual rather than an institution; can access the internet; has multimedia capabilities, and can facilitate a large number of tasks, particularly those related to communication.
Did You Remember to Plan Your Language Communication Strategy Working across borders is fun! Right? Imagine the following scenario…. Your company has grown over the last few year and you have added several offices in other countries to the central organization. It is [...]
If you work in a multinational organization with offices all over the world your workforce has a business need to communicate across borders with colleagues, clients and partners. But without the right language skills, your staff ends up working in local silos, unable to communicate with the rest of their corporate world.
The first tip about making complaints is perhaps an obvious one, but a difficult one to follow all the same: Don't get angry. But there are some other easy guidelines to follow to help you to both stay calm and still get what you want. A good tip is to sit down and prepare your complaint in advance of any phone call or face-to-face conversation.
Vodafone and Speexx started their partnership in 2011 to improve Business English communication skills at the multinational telecommunications company. To date, over 1250 courses have been launched. At Vodafone, learners boost their English skills with the award-winning Speexx online solution, live communication skills training and ongoing coaching.
The rapid acceleration of technology has made learning possible anytime, anywhere and on just about any device. How and what we learn is up to us – we could be listening to a TED talk on the plane, joining a webinar hosted on the other side of the Atlantic while at work, or taking a quiz on an app before we go to sleep.
The 70:20:10 framework – where 70% of the learning is on the job, 20% from colleagues and 10% from formal courses and reading – is proving an effective tool to support the transition of learning and development to the new world of work. The workplace is becoming increasingly flexible and borderless – the traditional nine to five is rapidly phasing out.