To be an effective leader requires many skills. These will be found in different proportions, depending on the sort of effective leader you are. Yet one skill area in which every effective leader – of whatever type – must excel, is communication. The first step to improving anything about yourself, including your communication skills, is to take what you already do to the highest level.
The renowned management guru, Peter Drucker, once wrote that since “the purpose of business is to create a customer; the business enterprise has two basic functions: marketing and innovation. Marketing and innovation produce results. All the rest are merely costs.”
As workforces become increasingly globalized, cross-border communication has become a critical challenge for HR teams to address. According to a survey conducted by the Economist Intelligence Unit (EIU), people management is among the top current challenges for senior and C-level executives, second only to slow growth in key markets.
Almost all organisations (98%) who participated in the 4th Annual Speexx Exchange survey in December 2015 agreed that good communications are ‘very important’ or ‘important’ for the success of their business. Almost a quarter (24%) thought intercultural differences had a negative impact, while 21% cited lack of foreign language skills among employees.
Did You Remember to Plan Your Language Communication Strategy Working across borders is fun! Right? Imagine the following scenario…. Your company has grown over the last few year and you have added several offices in other countries to the central organization. It is [...]
If you work in a multinational organization with offices all over the world your workforce has a business need to communicate across borders with colleagues, clients and partners. But without the right language skills, your staff ends up working in local silos, unable to communicate with the rest of their corporate world.
We’re delighted to present you our latest white paper ‘Managing Top Talent – A Call for Better Communications’, which you can download now for free. Effective communication skills are key to finding, managing and retaining top talent across any multinational organisation. To develop a global talent pool of future leaders, HR needs a solid communications strategy.
In the US and increasingly in the rest of the world, the holiday retail season kicks off on the Friday following Thanksgiving. Black Friday is the day when eager bargain hunters fill the streets en masse to find the lowest prices and best offers on Christmas gifts. And although we can’t offer you a deal on an amazing flatscreen TV this week, we want to give you a little literary inspiration – related to the color black in different languages. Here are 10 expressions you may not have known in 5 different languages. Enjoy!
The first tip about making complaints is perhaps an obvious one, but a difficult one to follow all the same: Don't get angry. But there are some other easy guidelines to follow to help you to both stay calm and still get what you want. A good tip is to sit down and prepare your complaint in advance of any phone call or face-to-face conversation.
Communication as your Competitive Advantage Savvy organizations know that business agility needs to be driven from the ground up and that better communication removes language silos in a multinational and speeds up the time required to achieve a competitive advantage and drive results. [...]